SuiteCRM
No matter which support package you choose, crmspace is always here for you to ensure that your SuiteCRM system runs smoothly.
SuiteCRM Support Packages
Our SuiteCRM support is tailored to ensure that your CRM system always functions as desired. We offer various support packages that differ in terms of guaranteed response times and included support hours.
Bronze
Support Package
150
€
/month
- Support acceptance via email and support portal
- Response time per priority
- Priority 1: 2 hours
- Priority 2: 6 hours
- Priority 3: 12 hours
- Priority 4: 24 hours
- 1 Designated contact
(Named caller) - Includes 1 hour of remote assistance per month
Silver
Support Package
300
€
/month
- Support acceptance via phone, email, and support portal
- Response time per priority
- Priority 1: 1 hours
- Priority 2: 4 hours
- Priority 3: 6 hours
- Priority 4: 8 hours
- 3 Designated contacts
(Named caller) - Includes 2 hours of remote assistance per month
Gold
Support Package
900
€
/month
- Support acceptance via phone, email, and support portal
- Response time per priority
- Priority 1: 0.5 hours
- Priority 2: 2 hours
- Priority 3: 4 hours
- Priority 4: 6 hours
- 5 Designated contacts
(Named caller) - Includes 6 hours of remote assistance per month
Have we piqued your interest?
Then contact us today to learn more about our customized support offerings.
Our experts are always here for you.
Our experts are always here for you.
