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SuiteCRM Services

As an experienced SuiteCRM integrator, we offer comprehensive services to optimize your CRM system, from customization to seamless integration into your existing IT landscape.
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SuiteCRM

With over 1 million downloads and an estimated 4.5 million users, SuiteCRM is the world’s leading open-source CRM system.

SuiteCRM is license-free, available in multiple languages, and can be flexibly customized to meet various customer requirements due to its open-source nature.

  • Vendor-independent & customizable
  • Cloud / on-premise operation
  • License-free
  • Multiple awards
  • Global developer community
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Explore SuiteCRM

Take a look at a SuiteCRM demo system yourself or schedule a free demo session today with our consultants.
SuiteCRM Demo
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Our Services

As a long-standing SuiteCRM integrator, we are experts in developing and customizing CRM solutions perfectly tailored to our clients’ needs. We offer tailored SuiteCRM implementations, training, and support to ensure your business benefits from a top-tier CRM system. Our aim is to optimize your business processes and establish strong customer relationships.

Consulting

Our specialized CRM consultants provide comprehensive support from both a functional and technical perspective. We carefully analyse your starting point to develop tailored strategies for achieving your goals. Our services include:
  • Functional Consulting: Our experts assist you in customizing your CRM system to optimize business processes and foster strong customer relationships.
  • Technical Consulting: We offer comprehensive technical guidance, especially concerning system configuration. With our expertise in setting up, migrating, and upgrading SuiteCRM environments, we ensure your system operates smoothly.
  • Infrastructure Consulting: We assist you in selecting and configuring the right technical environment for SuiteCRM, whether it’s modern container structures or traditional LAMP-stack architectures. We ensure that your infrastructure aligns perfectly with SuiteCRM.
Our expertise, years of experience, and close collaboration with the SuiteCRM community make us your reliable partner on the path to an efficient and powerful CRM system.

Implementation

With our SuiteCRM implementation services, we help you unlock the full potential of your CRM system. We guide you through all phases of implementation, from defining your objectives to going live with the system.

Our services include:

  • Goal-Oriented Analysis: We start with a thorough analysis of your business requirements and objectives to develop a tailored SuiteCRM solution.
  • Implementation Concept: Based on the goals, we derive specific requirements and create an implementation concept that considers your individual needs.
  • Seamless Integration: We ensure a seamless integration of SuiteCRM into your existing IT landscape and, if necessary, set up interfaces to third-party systems.
  • Customization to Your Needs: Our experts customize SuiteCRM to meet your specific requirements, ensuring it aligns perfectly with your business.

Our extensive experience and comprehensive approach to implementation make us your reliable partner on the journey to an efficient CRM system.

Migration

Through our SuiteCRM migration services, we facilitate your transition to SuiteCRM and ensure a smooth migration process. We provide comprehensive support to seamlessly migrate your data from your existing CRM system to SuiteCRM. Our migration services include:
  • Expert Consultation: We offer expert guidance and support to assist you in planning and executing a successful migration strategy.
  • Data Mapping and Transformation: Our team carefully maps and transforms your data to ensure it integrates seamlessly into SuiteCRM.
  • Data Validation: We meticulously validate the migrated data to ensure accuracy and completeness.
  • Customization: We tailor SuiteCRM to meet your specific business requirements, ensuring a seamless transition.
  • Support and Training: Our support extends beyond migration. We offer ongoing assistance and training to empower your team to make the most of SuiteCRM.
Whether you are migrating from Salesforce, Microsoft Dynamics, or other CRM systems, we streamline your transition to SuiteCRM, enabling you to unlock the full potential of this powerful platform.

Training

Our SuiteCRM training programs are designed to transform your team into CRM experts and ensure that you get the most out of your CRM system. We offer training for end-users, administrators, and developers. Our training includes:
  • End-user training: We provide your employees with the knowledge and skills they need to effectively use SuiteCRM and optimize their daily tasks.
  • Administrator training: We empower your administrators to configure, customize, and manage SuiteCRM optimally, ensuring it meets your company’s needs.
  • Developer training: Our training is tailored to developers looking to create SuiteCRM extensions. We provide them with the technical expertise to customize SuiteCRM to your company’s specific requirements.
In addition to the fundamentals, we also share best practices and tips & tricks to enhance efficiency and unlock the full potential of your CRM system. With our training, you’ll be well-equipped to maximize the use of your CRM system and successfully integrate it into your business processes.

Support & Service

Our SuiteCRM Support & Service is designed to ensure that your CRM system always functions as desired. We offer various support packages with different guaranteed response times and included support hours. Our services include:
  • Ongoing Support: Our team is available continuously to answer your questions, resolve issues, and ensure the smooth operation of your SuiteCRM system.
  • Technical Support: Our technical support covers all technical questions related to SuiteCRM. We are your reliable point of contact for all technical challenges.
  • Comprehensive Patch Management: We take care of regularly updating and maintaining your SuiteCRM system to ensure you always benefit from the latest features and security updates.
  • Different Support Packages: We offer various support packages so you can choose the one that best suits your needs. Our packages vary in guaranteed response times and included free support hours.
Our experts are always here to ensure that your CRM system runs smoothly. No matter which support package you choose, you can rely on us to assist with all your concerns.
SuiteCRM Support Packages

Why Choose Us

We offer the perfect combination of expertise and powerful CRM software. With us and SuiteCRM, you are well-equipped to achieve your business goals and build strong customer relationships.
User-Friendly Platform

SuiteCRM's user-friendly interface ensures ease of use for your team, facilitating efficient and productive CRM operations.

Customizability

Thanks to its open-source nature, SuiteCRM offers high adaptability to perfectly meet your specific business requirements.

Scalability

The system's ease of extension with new modules, fields, and plugins makes SuiteCRM suitable for both large and small businesses.

Developer Community

Thanks to the global and active SuiteCRM community, you benefit from the 'wisdom of the crowd' and continuous updates and enhancements.

Data Security

SuiteCRM ensures the same high security standards as proprietary CRM systems and provides regular security patches.

Customer Support

Our support and service team is available at all times to ensure that your SuiteCRM system always operates smoothly.

Our References

These selected references clearly demonstrate how SuiteCRM can be easily and flexibly adapted to various industry contexts. The software is suitable for both smaller and larger organizations.

Frequently Asked Questions (FAQ)

SuiteCRM is license-free for several reasons. Firstly, it is continuously developed by a dedicated global developer community. This open approach allows a wide range of developers to add features, fix issues, and continually optimize the system.


Another crucial factor is that SuiteCRM is available as open-source software. This means the source code is accessible to everyone and can be used to create customized CRM solutions. Companies and organizations can adapt SuiteCRM to their specific needs without incurring licensing costs.


SalesAgility, the project coordinator behind SuiteCRM, also plays an important role in maintaining its license-free status. SalesAgility ensures that contributions from the developer community are coordinated and provided in regular system updates.


In summary, this unique combination of a global developer community, open-source code, and the coordinating role of SalesAgility allows SuiteCRM to be used as a powerful yet license-free CRM solution.

Yes, SuiteCRM is a comprehensive and full-fledged CRM system used by a multitude of companies and organizations, both large and small, across various industries.


Developed over several years, it was originally based on the community edition of SugarCRM 6.5. Whether it's customer relationship management, sales automation, marketing campaigns, customer support, or reporting, SuiteCRM provides a robust solution to meet the requirements of diverse business sectors. With its flexibility and adaptability, SuiteCRM is the ideal choice to fulfil your CRM needs and optimize your business processes.

Yes, SuiteCRM is available in various languages. There are numerous language packs that allow you to translate the system into your preferred language. These language packs can be installed quickly and easily to facilitate the use of your CRM system by users in different regions and languages.

Yes, you can customize SuiteCRM without extensive development knowledge. Using the admin area, you can easily create new fields, relationships, and modules through a user-friendly interface and configure the system to meet your specific needs. You have the flexibility to set up your own workflows, modify layouts and labels, and change views.


For more complex customizations such as validations or integrating third-party systems, we are here to assist you. Our experts are ready to help you tailor SuiteCRM to perfectly fit your business requirements, even if you don't possess extensive development knowledge.

Yes, SuiteCRM complies with all common security standards, on par with other proprietary CRM systems. Regularly released updates and security patches ensure the ongoing security of your SuiteCRM system. Your data and the integrity of your CRM system are our top priorities.

SuiteCRM can efficiently support you in implementing GDPR requirements in your business. For instance, the CRM system offers standard functionalities like the double opt-in procedure for email address validation and unsubscribe links and suppression lists for your newsletter campaigns. Additionally, various GDPR plugins and extensions are available, which include additional GDPR-specific features to assist you effectively in implementing your GDPR requirements.

SuiteCRM has been downloaded more than 1 million times and is used by over 4.5 million users. This makes it the world's most successful open-source CRM system.
  • Best Open-Source CRM 2022 (Forbes Advisor)
  • 2x Bossie Award Winner 2015 & 2016
  • CH Open Source Award 2016

SuiteCRM can be deployed both on-premises and in the cloud, and it supports both traditional LAMP stack architectures as well as modern container environments like Docker and Kubernetes.
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